When will my order ship?

We typically process and ship all orders within 1–2 business days. You’ll receive a confirmation email with tracking info as soon as your bag hits the road.

Do you offer international shipping?

Yes, shipping costs will be determined by your location.

Can I update or cancel my order after placing it?

If your order hasn’t shipped yet, shoot us a message at support@blueteesgolf.com, and we’ll do our best to make it happen.

What’s your return policy?

We accept returns within 60 days of delivery for unused items in original packaging. To start a return, visit our Return Portal.

Do you offer free returns?

No — the cost of return shipping will be deducted from your refund.

How do I exchange a bag?

Start your exchange through our Return Portal. Once your return is received, we’ll ship out your replacement.

Are your bags waterproof?

All TIPS bags are made with weather-resistant materials designed to handle light rain and daily wear. While not fully submersible, they’ll keep your gear dry in most conditions.

Do you offer a warranty?

Absolutely. Every TIPS bag comes with a 1-year limited warranty covering manufacturing defects. We stand by our products — if something’s not right, we’ll make it right.

Where are the products manufactured?

Our bags are designed in California, with production handled by our trusted partners in ethically certified factories overseas.

What payment methods do you accept?

We accept Visa, MasterCard, AmEx, Discover, PayPal, Apple Pay, and Google Pay.

Do you offer discount codes?

We occasionally drop exclusive deals and promo codes. Sign up for our newsletter to get first dibs on drops and discounts.